Voice agents that pick up straight away, understand the caller, complete simple tasks and pass the rest to your team with a summary. For sales lines, support desks and contact centres.
NDA before you share anything · Written scope in 24 hours · You own the code
Pilot live in
2–4 wks
Answers routine calls such as order status, opening hours and account questions, at any hour.
Calls back or answers new enquiries, asks qualifying questions and books a meeting.
Checks real availability and books, moves or cancels appointments in your system.
Live suggestions, call summaries and after-call notes so your agents handle more with less typing.
Transcripts, reasons for calling and quality checks across every call, not a 2% sample.
Twilio, SIP trunks, Genesys or your current phone system, plus Salesforce, HubSpot or Zoho.
We pilot on a single, high-volume reason for calling, measure it, then expand.
Natural turn-taking, barge-in and fallbacks, so callers aren’t left talking to silence.
AI disclosure at the start, recording notices where needed, and care with outbound-calling rules such as the US TCPA.
Phone numbers, recordings and code can sit in accounts you own.
Borgfy is not a body shop. We founded and run live products — an AI job search engine, consumer apps on the App Store and Play Store, and marketplace platforms. The same senior team that builds our ventures builds your software, with AI-accelerated delivery that cuts months off traditional agency timelines.
You run the business. We handle everything technical — from the first call to keeping it running.
Tell us what you want built. Within 24 hours you get a written scope, a delivery date and a quote.
You see clickable screens early, so changes are made before they become expensive.
Working software in your hands from week one, with a single point of contact and written progress.
We deploy it, hand over the code and accounts in your name, and can stay on to keep improving it.
Plain answers, no jargon.
Software that talks with callers in natural speech, understands what they need, answers from your information and completes tasks such as bookings, then hands over to a person when required.
Usually not entirely. It handles routine calls and after-hours volume well, and helps human agents with the rest. We recommend measuring a pilot before changing staffing.
In most cases, yes, through SIP, Twilio or your contact-centre platform’s API. We confirm this during scoping.
It depends on the country. In the US, regulators treat AI voices as artificial under the TCPA, so most outbound calls need prior consent. We start with inbound and check the rules before any outbound use.
Book a free 30-minute call. You get a written scope, delivery date and quote within 24 hours, with no long consulting contract, and you own the code.
