Most support questions repeat. We build AI agents that answer them correctly on chat, email and phone, complete simple requests, and pass everything else to your team with a summary.
NDA before you share anything · Written scope in 24 hours · You own the code
Pilot live in
2–3 wks
On your website, app and WhatsApp, answering from your help centre, policies and order data.
Reads the ticket, drafts or sends the reply, tags it and routes it to the right queue.
Answers the phone, identifies the caller, handles order status and bookings, and transfers when needed.
Suggests replies, finds the right article and writes the call summary so your team moves faster.
Works inside Zendesk, Freshdesk, Intercom, HubSpot or your own ticket system rather than replacing it.
Every conversation logged, with resolution rate, handoff reasons and gaps in your knowledge base.
It answers only from approved content and is tested on your real past tickets before customers see it.
Complaints, refunds above a limit and anything sensitive go to a person straight away.
We add AI to the tools your team already uses, so there is no migration project.
Prompts, code and accounts are yours, with no per-seat AI licence from us.
Borgfy is not a body shop. We founded and run live products — an AI job search engine, consumer apps on the App Store and Play Store, and marketplace platforms. The same senior team that builds our ventures builds your software, with AI-accelerated delivery that cuts months off traditional agency timelines.
You run the business. We handle everything technical — from the first call to keeping it running.
Tell us what you want built. Within 24 hours you get a written scope, a delivery date and a quote.
You see clickable screens early, so changes are made before they become expensive.
Working software in your hands from week one, with a single point of contact and written progress.
We deploy it, hand over the code and accounts in your name, and can stay on to keep improving it.
Plain answers, no jargon.
It depends on how repetitive your tickets are. We start by sorting a sample of your past tickets into types, then automate the types that are frequent and low risk. You see the list before any build.
No. It takes the repeat questions so your team can spend time on the difficult ones. Every deployment keeps a person one step away.
Yes, within limits you set. It can look up orders, change bookings or raise a refund request, and asks for approval above your threshold.
Book a free 30-minute call. You get a written scope, delivery date and quote within 24 hours, with no long consulting contract, and you own the code.
