Answer every call, day or night. Your AI receptionist books appointments, qualifies leads and passes the right calls to your team, connected to the calendar and CRM you already use.
Keeps your phone number · Your calendar and CRM connected · You test it before customers do
Live in
1–3 wks
What we hear from business owners and managers every week.
“We miss calls whenever everyone is busy.”
A caller who reaches voicemail may try the next business on the list before you can call back.
“Nobody picks up after hours.”
Urgent jobs and new enquiries don’t wait for opening time, and evening messages pile up for the morning.
“Our front desk answers the same questions all day.”
Hours, services, directions and booking requests pull your team away from the people in front of them.
“Leads sit in voicemail until someone has time.”
By the time someone returns the call, the caller may already have booked with somebody else.
An illustration of how a call could run. Riverside Dental is a made-up name.
Example: a dental clinic, after hours
AI receptionist
Thanks for calling Riverside Dental. I’m the clinic’s AI assistant. How can I help?
Caller
I’ve got a bad toothache. Can someone see me tomorrow?
AI receptionist
I’m sorry to hear that. We have 9:30 or 2:15 tomorrow. Which works better?
Caller
9:30, please.
AI receptionist
You’re booked for 9:30. I’ll text you the address and your forms. If it gets worse tonight, I can give you the emergency number.
Each one is built around your business, trained on your information and connected to the tools you already use.
Picks up straight away, after hours and when your lines are busy, using your business name, your services and the way you like to talk to customers.
Checks real availability and books directly into your calendar, following your own rules for staff, job type, location and appointment length.
Asks the questions your best salesperson would ask, then sends warm enquiries to your team with the details already filled in.
Handles hours, services, directions and policies from information you approve, and takes a message when it doesn’t know the answer.
Sends urgent, sensitive or complicated calls to the right person, based on rules you set, and shares the context so nobody has to repeat themselves.
Sends confirmations, reminders, links and forms after the call, and gives your team a short summary of every conversation.
Not every business does. Here’s how we’d decide.
You run the business. We handle everything technical — from the first call to keeping it running.
A free 30-minute call to go through who rings you, what they ask for and what should happen next. You get a written scope within 24 hours.
We set up the voice, script and rules, then connect your phone line, calendar and CRM.
You call it, try to catch it out and tell us what to change. It only goes live once you’re happy with it.
Start with after-hours or overflow calls if you prefer. We review the calls and tune the answers as you go.
The rules we plan for from day one. Your legal adviser should confirm what applies to your business.
We recommend that your receptionist says it’s an AI assistant at the start of the call. It builds trust, and some places require it.
You decide which calls go straight to your team, such as emergencies, complaints or anything the AI isn’t sure about.
Recording rules differ by location, and some require everyone’s consent. We add a notice where needed, and recording can be turned off.
US regulators treat AI voices as artificial under the TCPA, so most outbound calls need prior consent. We start with inbound and check the rules before any outbound use.
For patient calls in the US, we choose vendors that will sign a HIPAA business associate agreement and collect only what’s needed.
Phone numbers, call logs and code can sit in accounts you own. If you ever leave, you keep them.
Plain answers, no jargon.
An AI receptionist is a voice assistant that answers your business phone. It talks with callers in natural speech, answers questions from information you approve, books appointments and passes calls or messages to your team.
Usually not. Most businesses forward calls from their existing number, either for all calls or only after hours and when the line is busy. We confirm the setup with your phone provider during scoping.
Yes. It can check availability and book directly in tools such as Google Calendar, Outlook and Calendly, or in your CRM or booking software if it has a usable API. We check that during scoping.
We recommend that it says so at the start of the call. Voice quality is now very good, but being upfront builds trust, and disclosure rules vary by location.
It follows your rules: it can transfer the call, take a detailed message or arrange a callback. You decide what counts as urgent and who gets alerted.
A human answering service mostly takes messages using a script. An AI receptionist can answer many calls at once at any hour, and can complete tasks such as booking directly in your systems. Some businesses use both, with AI first and people as backup.
English, Arabic and Hindi are common requests, and many other languages are possible. We test the languages you need with real example calls before launch, because quality varies by language and accent.
Often, yes, especially if you miss calls during jobs or after hours. If you only need basic call answering, a ready-made subscription tool may be enough, and we’ll tell you. A custom build makes sense when your booking rules, systems or languages need more.
Most custom AI receptionists go live in 1 to 3 weeks, depending on how many systems they connect to. You test it yourself before any customer hears it.
It depends on your call volume, languages and the systems it connects to. Book a free 30-minute call and we’ll send a written scope, delivery date and quote within 24 hours.
